Veterans Handyman and Lawn Care Services
Veterans Handyman and Lawn Care Services
19330 winchester ave
Story
Iowa
50201
United States
Tel: (515) 520-3328
Business type:
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1.0 out of 5 based on 1 review
Overall
rating
Our experience with this company will sound outrageous to any decent human being. We hired them to repair a cabinet in September 2021. They showed up and did a good job installing it for us. Then they suggested we also install vent cover which they could make it for us for $200. We thought it would be nice to cover the vent so we agreed and paid them to bring it to us later. Then things started to escalate from here.
They promised to drop it off on Oct 6, DID NOT show up. Then on Nov 1, my husband contacted them, they promised to drop it off the second day, DID NOT show up. My husband contacted them three times in December (Dec 1, 16, and 17), and they replied on Dec 17 saying that they would bring it on the 24th, DID NOT show up. Contacted them again on Dec 30, said they would come, DID NOT show up. Ever since then, they stopped replying to our messages. We texted them at least once a month, NO RESPONSES AT ALL. Yesterday (August 23, 2022), I called them and someone picked up. I confronted them and they told me they NEVER came to where I live to do any job! This is completely unprofessional and outrageous. We gave them benefit of the doubt but they failed us over and over again. They either deliberately lied to us or they intentionally stole from us! It's disgusting!
Today is August 23, 2022. we called them and an automated voice said "this number has a caller restriction" which prevents us from calling them!!! We tried to be as civilized as we can but this is beyond acceptable. If this is how they do business with everyone, then they will be out of business in no time! We will expose them on every platform they are on so no one else will fall for their despicable act!
They promised to drop it off on Oct 6, DID NOT show up. Then on Nov 1, my husband contacted them, they promised to drop it off the second day, DID NOT show up. My husband contacted them three times in December (Dec 1, 16, and 17), and they replied on Dec 17 saying that they would bring it on the 24th, DID NOT show up. Contacted them again on Dec 30, said they would come, DID NOT show up. Ever since then, they stopped replying to our messages. We texted them at least once a month, NO RESPONSES AT ALL. Yesterday (August 23, 2022), I called them and someone picked up. I confronted them and they told me they NEVER came to where I live to do any job! This is completely unprofessional and outrageous. We gave them benefit of the doubt but they failed us over and over again. They either deliberately lied to us or they intentionally stole from us! It's disgusting!
Today is August 23, 2022. we called them and an automated voice said "this number has a caller restriction" which prevents us from calling them!!! We tried to be as civilized as we can but this is beyond acceptable. If this is how they do business with everyone, then they will be out of business in no time! We will expose them on every platform they are on so no one else will fall for their despicable act!
24th August 2022
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