Tulips Flower Shop

The "Grandest Decadent Gourmet Chocolate and Snack Basket" has neither Grand or Decadent items in it. It was supposed to be in a hamper with a lid according to the description and picture (approximately 20 items). What they sent was a white Easter basket (Mabey 12 items) with at least 1/4 of the basket being Tostitos and has Russel Stover chocolate. This was $149.99 and barely better than the $39.00 basket full of candy bars they offered on their site. They also charged for a tip that I never was asked about nor authorized. When I complained about this, the answer was that they did deliver it but no one was home. When I wrote back asking if they even read my complaint I get crickets. Next I have to call them because they were not communicating online. During our conversation the lady said that they buy the baskets at Sam's Club and they are good stuff so she will talk to her "designer". I offered to that a partial refund because it was so substandard and I wanted the tip returned as I did not authorize it. Only after I put a challenge to my credit card did they offer to refund anything. I got the partial refund and tip back but they still didn’t refund the taxes from the petiole refund. I recommend going to Sam’s Club and save the middle man.

I ordered the “Grandest Decadent Gourmet Chocolate and Snack Basket" but it has neither Grand nor Decadent items in it. It was supposed to be in a hamper with a lid according to the description and picture. What they sent was a white Easter basket with at least 1/4 of the basket being Tostitos and has Russel Stover chocolate. This was $149.99 and barely better than the $39.00 basket full of candy bars. When I complained about this, the answer was that they did deliver it but no one was home. When I wrote back asking if they even read my complaint I get crickets. Next I have to call them because they were not communicating with me online. During our conversation the lady said that they buy the baskets at Sam's Club and they are good stuff so she will talk to her "designer". I am waiting for her to call me back because she said she had an appointment and couldn't talk. We will see if she calls back. They were also supposed to deliver for the memorial service on Saturday but didn't deliver until Monday.