Business Information
MO-395659 Our office strives to provide State Farm customers with the most efficient and professional service in the St. Louis area. We primarily serve Webster Groves, Kirkwood, Clayton, Brentwood, Affton, Crestwood, St. Louis City, and St. Charles county - in addition to surrounding areas in Missouri and Illinois. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers' insurance and financial needs. We hope to be the first and preferred choice for your insurance and financial services.

Toys are starting to arrive!! Drop off your unwrapped toy through December 10th.James Carlton SF ** We cannot distribute toys or sign up for toys. We are a donation location only. **

We had our Christmas party on Sat. night. It was a wonderful evening with wonderful people. Thank you James!

James is headed to Dallas for the big bowl game!! Will he lead the team to a win? We sure hope so!! Give him some encouragement in the comments.

Happy New Year from James Carlton State Farm!

Snow is on the way! It's going to get cold tonight. Use the link below for tips to avoid trouble from frozen pipes.

We want your odometer! Don't mess with your discount - turn in your odometer every renewal to help keep your discount high.

Today is national appreciation day and we appreciate YOU! We truly love what we do and don't ever take for granted the privilege of protecting you and your family from the unknown. A huge thank you to all our customers!!

Bob was the leader in both auto and fire in 2023!! Congrats Bob - keep being awesome!

It's National Whip Cream Day and we had some fun this morning with our coffee/hot chocolate.

We agree - Mike is the best! He's a great person, agent, and teammate. Way to go Mike!

Did you know - our office has a course for youthful drivers? Feedback from parents is they find these appointments very beneficial. If your son or daughter is getting their license soon, Barbara will meet with both of you to give the new driver an insight into what happens if they are in an accident, get a ticket or get a zero tolerance. Give us a ring to get scheduled.

Thanks for sharing your experience! A referral is the best compliment we can get and we are committed to providing this level of service for YOUR friends and family. We would be honored if you sent them our way.

Do you want to stay active and healthy during retirement? Of course you do and we can help! Schedule a meeting with James to discuss whether a Medicare Advantage or Medicare Supplement Plan is right for you. We also carry Part D so your prescriptions will be covered. Give us a call

It's National Pizza Day! We celebrated with @deweyspizza . Even Barbara who can't eat tomato can find something. One of our favs.

James Carlton - State Farm Insurance Agent

Happy Valentine's Day! Our cup is overflowing with love for you. Love, your friends at James Carlton State Farm.

We are short handed the rest of the week because these ladies are in Mexico!

Did you know SF offers a free service designed to help protect your home from electrical fires? Receive Ting at NO COST to you. What you need to be eligible for Ting: Wi-Fi connection Smartphone An active State Farm non-tenant homeowners policy.

It's National Tootsie Roll day! Barbara and Joan LOVE their Tootsie Rolls. They buy them by the 3 pound bag! Are you a Tootsie Roll fan?

We are short handed the rest of the week because these guys are in Mexico!

Team James Carlton - State Farm Insurance Agent

On World Compliment Day we want you to know that you're amazing! We are honored to be a part of your lives because your lives are unique and special and definitely worth protecting. Share this post and tag someone you know who could use a compliment today!

We received Britt's Bakehouse: A Gluten-Free Bakery today!!! Thank you Kirkwood Glass Company for the special treat. Both of these businesses are dynamite.

A review with James is always a good use of time. Add a new driver meeting with Barbara and you will be blown away!! Set up a time to come see us - you won't regret it!

Did YOU get the memo? Black and white plaid is the uniform of the day!

Want to save even more money? Of course you do! Log into your Drive Safe and Save app once a week and your discount could increase. Don't have DSS? Enroll today - what are you waiting for? Savings await

Just 1 of the many benefits to having an agency! We have 7 experienced people ready to help with anything that comes your way. Give us a shout - we're always happy to help.

Drum roll please..... and the winner is Grandma for taste and Panera for texture! It's National Chocolate Chip cookie week and we did a blind taste test to determine our favorite chocolate chip cookie.

Thanks 23 West Coffee for keeping our "intern" awake and working hard! They are a wonderful new business in Webster. Check them out!

It's a gorgeous weekend for St. Patrick's Day!

It's National Chip Day! Our fav chips are Red Hot Riplets - specifically the Luther Burden version. They don't last long in the office. What's the chip you can't stop eating?

How do YOU like to do business? Phone? Text? E-mail? App? Whatever works for you, we got you covered! Drop us a message or give us a ring. We love hearing from you.

Shout out to @telvastl for the amazing experience! This is hands down the best chai latte we have ever had and the pastry is scrumptious. Definitely check them out on Gore behind the Rolling Ridge nursery.

Want to be prepared in case you're in an accident? Click the link and save it to your phone. The accident checklist is a great way to rest assured that you'll know what to do in case an accident happens.

Life insurance is love insurance. Are the people you love protected in case the worst happens? Don't wait until it's too late - contact us for a quote.

Meet your State Farm Starting Lineup! The next round of the tournament starts tonight. No matter which round of life you're in, this team has your back.

We wish you a very Happy Easter!

It's the Easter Elite 8 - we need your vote! Please vote for your favorite candy in each bracket in the comments. We will post the Final 4 later this week.

We love getting to know you and your family so we can provide custom service that best meets your needs. We take pride in being the neighborhood office that everyone knows and relies on. Give us a holler so we can get to know you too!

Did you know State Farm offers a free device that's designed to protect your home from electrical fires?

It's Opening Day! Let's Go St. Louis baseball!! Give us a cheer in the comments if you cheer for the red birds!

It's down to 4 teams in the March tournament and down to 4 Easter candy choices in the Easter bracket.

And the winner is.....Reece's Eggs! The Championship came down to Egg Cakes vs. Reece's Eggs and the Reece's came out on top. Thank you to all who voted. This was a really fun tournament.

In a pinch - we're your team! We pride ourselves on being available when you need us. Who do you know that needs a dedicated team? A referral is the best compliment you can give.

It's Tax Day. Hope this bit of humor helps lift your spirits.

Way to go Bob! Rest assured - you're in good hands with Team Carlton!

Click the link below to find out more about Earth Day and ways you can celebrate it with your family.

It's Earth Day!

So glad to have you with our office Aaron! Any of our customers are welcome to come for a policy review. Who knows, maybe we can find you savings too.

Getting into an accident is stressful. Save this accident guide to your phone so you always know what to do!

All you need is a light jacket today! April 25th did not disappoint. This may be the perfect date.

Go to a party at the zoo! Tomorrow is Arbor Day and the zoo is throwing a FREE party for the planet. Details are below:

Many things in life are stressful - insurance shouldn't be one of them. We strive to make every interaction and claim as easy as possible. So glad you had a great experience!

James was named Business Person of the Year by the Webster, Rock Hill, Shrewsbury & Brentwood Chamber of Commerce Carlton grew up in St. Louis, Wichita and Houston, then attended the University of Missouri-Columbia. He is an avid Tigers and St. Louis Blues fan, and he and his wife, Maggie, have two children. Carlton has been serving the Webster Groves community and surrounding areas since 2011. He added that he shares the award of Business Person of the Year with team members Bob Sullivan, Barbara Rocchio, Mike Ross, Catherine Baumann, Stephanie Bachelder and Joan Baclawski. “I couldn’t have had picked another part of St. Louis to live and work in,” Carlton said. “We adore the charm of Webster Groves, and are honored to be selected Business Person of the Year.” Carlton is past president of the Rotary Club of Webster Groves, and a current board member of the Webster Groves-Shrewsbury-Rock Hill and Brentwood Chamber of Commerce.

Mike reclaimed the monthly auto record!! He is the champion again!! Congratulations Mike.

Happy Teacher Appreciation Day to all the teachers we insure. We wouldn't be who we are today without the teachers that inspired us. Thank you for your dedication and hard work.

Happy 4th of May to all our Star Wars Fans! This is one of Bob's favorite holidays.

Happy Cinco de Mayo!

We pride ourselves on being the best at response time and never having a voicemail. If we do have a voicemail, you better believe we will answer immediately. That type of customer service and personal touch is why YOU have an agent and why WE love working at an agency!

Don't mess with my discount! Logging into the Drive Safe and Save app once a week could help maximize your discount. Open the app and make sure all your trips are recording in their entirety. If not, let us know and we can help!

It's National Small Business Day and we want to thank you for supporting our small business! We truly value your business and hope to work with you for many years to come.

Happy Mother's Day to all of the moms in our customer family!! Hope you have a wonderful day!

We're thrilled to hear about your positive experience with our team, especially the support provided during your complicated auto policy situation. We're grateful for your recommendation and appreciate your kind words about our team!

Download this accident guide to ensure you know what to do if you're ever in an accident. We are always here to help with your claim process if you need us!

We are thrilled to hear about your fantastic experience with our office! We are pleased that you found our service professional and efficient, and we're grateful for your recommendation! We're delighted to have provided you with the best coverage for your home insurance needs!

Mike is on his honeymoon, so we turned his office into a snack/break room. We're enjoying it so much we may move him to the kitchen when he returns.

Bob is out of town, so we turned his office into a putting green. Looks like Barbara is ready to play 9 holes on Saturday!

We wish you a safe and happy Memorial Day weekend. Don't forget to remember those who served our country so we can enjoy our freedom. Pictured below: James' dad, Barbara's dad, Mike's dad, and Joan's dad.

We are closed today in observance of the Memorial Day holiday. We are grateful to all who served and gave their lives for our freedom.

The storm on Sunday caused a lot of damage. You can file a claim through the app, by contacting the office, or using the link below. Due to the unusually large number of claims State Farm is receiving as a result of this storm, please be aware it will take time to get everything handled. We have a claim liaison in our office, Stephanie, who is working overtime to ensure your claims process is handled as efficiently as possible. Don't hesitate to reach out with any questions!

Yes Barbara! Having someone as friendly and helpful as Barbara is always nice but add 25 years experience and you're the luckiest office in town!

Stay away from my discount! If you watch the Drive Safe and Save discount lie a hawk then this nugget is for you. Make sure you report your odometer reading every renewal. Failure to do so can result in a significant drop in savings.

It's Fun Friday! Mike is still gone so we made his office into a game room. It's official - he's moving to the kitchen.

It's National Cancer Survivor's Day! We love celebrating Barbara and her win over cancer. The office wouldn't be the same without you!!

We agree - James is professional, knowledgeable, and just plain nice!

State Farm now has the option to go paperless! Going paperless saves millions of trees each year and you can help. you can sign up for paperless communications online or by contacting the office.

It's National Doughnut Day! We made sure to place an advance order with @vincentvandoughnut - they're our fav! Even Gus got in on the action with his very own dog-nut.

If your summer is about fun in the on your boat, we can help! We can whip up a boat policy and get you on the water in just a few minutes. Check out the boat safety tips

One of our fav reviews! We will provide service that is "amazing beyond words" even without ice cream. But I think James should consider the ice cream...

5 years ago today. One of the greatest days in STL sports history.

Happy Flag Day! On that 14th of June, Congress made the Flag Resolution of 1777, stating: “The flag of the United States shall be thirteen stripes, alternate red and white, with a union of thirteen stars of white on a blue field …

Getting into an accident is stressful! Download this accident guide to your phone so you always know what to do.

Happy Father's Day to all the important men in your life. If they are with you in person we wish you a wonderful day. If they are with you in spirit we honor their everlasting memory.

Russell's catered the dessert for our summer party and it was delicious!! What a fabulous assortment of treats plus a few gluten free items. Highly recommend!!

"Juneteenth marks the day all enslaved people were made aware of their liberation. As much as it celebrates freedom, it's also an avenue for people to celebrate African-American culture and traditions and an opportunity to reflect how we can move forward." author unknown

Barbara went above and beyond for a customer and her efforts were so appreciated the customer brought her this beautiful plant. Way to go Barbara!!!

It's National Selfie day!! It's National Selfie day!!

Our goal is to never have a voicemail...and if we do, we return it immediately. You can also text, email, or stop by. We'd love to see you!

Did you know SF offers a free device designed to protect your home from electrical fires?

What does a baby ghost sit in? A boooster seat! It's International Joke day - what's your fav dad joke?

Bob is the best! So glad you were able to make the switch to SF with relative ease. Our team is always happy to help make transitions, claims, etc. as smooth as possible!

Bob is celebrating 10 years with the office!! A decade is a long time to put up with the rest of us but we're sure glad you did. Give him a shout out in the comments!

Happy 4th of July to you and yours! Have a fabulous holiday!

Give us a call, text, email, or use the app - we are happy to communicate in whatever way you prefer!

State Farm has an accident guide so you don't have to worry if the worst happens. Save this guide to your phone and rest assured we have you covered.

Happy Birthday to a fan favorite, Barbara Rocchio! She helps all of us live by the words of the great, late Jimmy V. Every day you should laugh, you should think, and you should cry. That's a full day. She helps us live a full day, everyday and we love her for it.

July is the peak month for grill fires which can lead to home claims. Check out the grill safety tips and enjoy those hot dogs safely!

We agree Miles - Mike is the best! If you've had a great experience, show Mike some love in the comments.

It's World Emoji Day! These are our favorite emojis to describe how we feel about YOU!

Excited for our write up in the @Webster-Kirkwood Times Newspapers !

The office was proud to support St. Patrick's Center as a sponsor for their golf tournament. St. Patrick's Center transforms lives and works to create a community where everyone has access to sustainable housing, employment, and healthcare. Save up your canned goods - a food drive to support this charity is happening at our office soon! Pictured - Catherine's husband Matt Baumann, James Carlton, SF Agent Chris Morrison and SF Agent Scott Holdridge

So glad you had a wonderful experience! We aim to answer every call and provide a superior level of customer service. Give us a call - always glad to hear from you!

We need YOUR help! The pantry shelves at St. Patrick's Center are almost bare. Please consider dropping off non-perishable food items at the office this week. Your donation will significantly impact the folks who rely on this food.

Wow! Thank you so much for the compliment. We strive to provide the best service any way we can.

Tax free weekend for Back-to-School Shopping is Aug. 2nd - 4th!

Did you know that logging into your Drive Safe and Save app can increase your discount? Make sure your trips are logging in their entirety and look at your grades. This also ensures the app doesn't go dormant.

So glad to hear you had a great experience! Steph is our secret weapon for claims and it's our goal to make every claim as hassle free as possible.

3 weeks til kickoff. The #1 WR in the county and this average insurance guy are ready! #MIZ

Finding the right agent for you is important! If we are the right fit for you, we could be the right fit for your friends and family. The best compliment is a referral.

Monetary planning and security are important for peace of mind. If you trust us with your auto and home insurance, we would be honored to assist you with planning for the future.

Don't let imposters trick you! Count on team Carlton - we're the real deal.

Getting in an accident and stressful, but State Farm has you covered. Save the link below to your phone and have a resource at your fingertips to guide you through the process.

A referral is the best compliment! We are happy to quote your friends and family and help them with a smooth transition to State Farm.

1 week until kickoff. How many wins are the Black & Gold getting this season?

We love spending time with our customers. You have our undivided attention for however long you need. Thank you for your kind words, Trina!

Game day is here!

Can't live without our Kind soap! It's allergen free, smells great and feels amazing on your skin. Check them out at their new space in Webster Groves!

Happy birthday Cat! Shout out to @brittsbakehouse for AMAZING gluten free treats. You know how to make her birthday yummy every year!

The long weekend has ended. Need a pick me up? Stop by for a cup of coffee. We'd love to see you!

Happy 40th Birthday to the hardest working agent on and off the field!

" Today, we honor the brave Americans who met the terror of September 11 with extraordinary acts of courage and sacrifice. In our darkest hour — when terrorists believed they could bring our country to its knees — those Americans proved that our Nation’s unbreakable spirit would prevail."

Thank you for these kind words. We strive to provide an exceptional customer experience with every interaction. The best compliment is a referral!

"James Carlton's office is a customer service machine! " We certainly try. Thank you for sharing!

James Carlton - State Farm Insurance Agent

Tim, thank you for your kind words! Our team is dedicated to providing the answers and support our customers need throughout the claim process. In fact, we are one of the only offices with a dedicated claims liaison.

It's Fire Prevention Month State Farm customers with a home policy are eligible for a free fire detection device!! One of the customers at our office had a home fire prevented using the Ting.

Mark, thank you for your wonderful review! I'm glad to hear that Mike has been able to guide you over the years and provide the professional and customer service you deserve. It's great to know that our follow-ups have led to a positive outcome for you. If you ever need anything in the future, our office is here to help!

Happy, Happy Birthday Mike! You're getting ready for one heck of a trip around the sun. All the best in the coming year.

Oct. is fire safety month. Did you know that SF offers a free device that helps protect your home from electrical fires?

Michael, thank you for sharing your experience! I'm glad Mike was able to make the process smooth and stress-free for you. It's wonderful to know that his patience and understanding made a positive impact. We strive to provide top-notch service and deals, and your feedback confirms we're on the right track. If you have any insurance questions or need further assistance, our office is here to help!

Daniel, thank you for your fantastic review. We are glad to hear you had a wonderful experience with our team. Barbara and Bob are indeed fabulous!

It's Make a Dog's Day! Wally is ready for his treat. Stop by with your dog anytime and we have treats available.

Oct. is fire safety month. Did you know that SF offers a free device that helps protect your home from electrical fires?

We are thrilled we were able to help make your claim experience hassle-free. Having a dedicated claims liaison is just one of the many ways we strive to ensure every claim experience is positive.

During Fire Prevention Month it's important to review the leading cause of house fires and make a plan to prevent them. 1) Kitchen Mishaps 2)Candles 3)Heating Devices (portable like space heaters) 4)Fireplaces and Wood Stoves 5)Smoking

Halloween approaches as does the age-old question - what to do with all of this CANDY? Support the Troops by donating your extra candy and celebrate Halloween guilt free.

Youthful drivers don't have to be scary. Glad we could make adding your daughter a piece of cake...or candy.

Happy Halloween from Gomez and Morticia, the cow, and the rest of the Carlton Team!

Our fav trick or treater! His joke - "Do you want to hear a joke? You don't need a joke, you need a Jake. Like a good neighbor, State Farm is there. " You're hired!

“Black & Gold need to dig deep into the playbook this week to likely overcome an injury to their starting QB. Always need to have a Plan B. Let us be your Plan B should an unexpected loss occur on your car, home or life. Anyone who gets a quote from us and mentions this post, we’ll donate to NIL on their behalf”

Thank you for 400 Google Reviews! We are so grateful for our customers who took the time to share their experiences with us. Call us today for a free auto insurance quote!

Thank you so much for your kind words and detailed feedback! I'm glad our team could provide the support and guidance you needed during a challenging time. It's wonderful to know that our professionalism, friendliness, and responsiveness made a difference for you. We always strive to ensure our customers feel cared for and informed throughout the process. If you ever need further assistance or have any questions, we're here for you.

Happy Veterans Day! Today, we honor all who have served and continue to serve across the globe. Thank you to our veterans - thank you for your sacrifice, your courage, and your commitment to protecting our freedom.

We were gifted donuts for World Kindness Day!

Thank you for your kind words. We are glad our team has had the opportunity to serve you for so many years. We look forward to serving you for many more years to come!

Happy Birthday Joan!! Have a groovy time on your next trip around the sun.

We have a new team member! Welcome McKenzie! We are thrilled to have you and can't wait for our customers to get to know you.

5000 cars!! In honor of reaching this milestone, James challenged us to a game show battle ..... and his team won! Thank you for an awesome experience James. Everyone needs to check this out. It's a very fun evening and they do an amazing job!

Give Back Hour - Join us Wed. 11/27 at 7am at the Webster Groves Starbucks - your next coffee is on us!

“It’s Senior Day at Faurot on Saturday. This senior class has gone 19-5 the past two seasons. Let’s wish them well as many will be playing their last football games! We want to wish YOU well by saving you money on your car & home insurance. For anyone who reaches out and mentions this post, we’ll donate to NIL on their behalf”

A HUGE thank you to all our customers. Your are the reason we are in business and we are truly grateful for you.

A very Happy Thanksgiving to you and yours. We are closed for the holiday from Thursday, Nov. 28th - Sunday, Dec. 1st. We will be checking the voicemail periodically but if you need to file a claim you can call the numbers below.

Thank you so much for your wonderful review! I'm really happy to know that our team has made your insurance experience smooth and stress-free. It's great to hear that even with your busy schedule, we've been able to assist you promptly and kindly. Bob and the rest of the team truly appreciate your kind words and your return to our agency. We're always here to help with any last-minute requests or future needs. Thanks again for your recommendation!

Did you know that State Farm offers a free device that's designed to protect your home from electrical fires?

We are supporting Angel's Arms this year for Christmas. They are a local business that supports local foster children and families. The teens are often overlooked this time of year, and we want to make their Christmas wishes come true. If interested in participating, please drop off a gift at our office by next Fri. 12/13. Gift ideas include hoodies, gaming headphones, wireless ear buds, bean bag chairs, drones, perfume, etc.

Tis the season for spending and hopefully saving money! Contact us to set up a policy review and you may end up saving a bundle too.

It's not late to add items under our tree! Bring by anything you think a teenager would and we will drop it off with Santa on Friday.

We had tacos and cake from @tacobuddha and it was amazing. Nothing like a holiday taco!

Thank you for the kind words, Piper! So glad our staff was able to help meet your needs. We strive to offer a 1st class customer service experience with every interaction.

We remember our lovely Sarah today on the 1st anniversary of her death. She was a warrior, a mother, a wife, a teammate, a friend and so much more. We miss you Sarah.

Epic Christmas party for the ages! We had way too much fun celebrating with Sean Canan's Voodoo Players at @atomicstl . AND we raised $1150 for @cardinal.glennon !!! Our top songs included reggae Rudolph, Sean shredding guitar on the Little Drummer Boy, and Nothing Compares. Thank you to James and @seancanansvoodooplayers for an unforgettable evening!

Team Carlton has a new member!! Welcome Evelyn - we are so excited you're here.

Don, thank you for your fantastic review! I'm glad to know that our team made your experience smooth and straightforward. We always aim to provide professional and high-level service. If you ever need anything else or have more questions, feel free to reach out. We're here to help!

Opening Times
Mon-Fri 8:30am-5pm, Sat-Sun Closed

Payment Methods Accepted
American Express, Cash, Discover, MasterCard, Visa

Email Addresses
james@carltoninsurance.net

Products:
Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, Business Insurance

Services:
Insurance, Financial Services, Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, Business Insurance

Brands:
State Farm

Associations:
Webster Groves Shrewsbury Rock Hill Area Chamber of Commerce, The Rotary Club of Webster Groves

Languages:
English

Established:
2011

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